Our Process
Introductory Meeting
Our journey starts with an introductory meeting to understand your practice and introduce Front Cloud MD's services:
- Discuss Your Needs: Understand your current administrative processes and identify areas that can benefit from our support.
- Present Our Services: Provide an overview of our services, including scheduling, tele-operator services, insurance verification, pre-authorization submissions, patient follow-ups, and after-hours answering services.
- Tailored Solutions: Discuss the best methods to enhance your practice’s efficiency and cost-effectiveness.
This meeting is crucial for us to understand your unique requirements and to demonstrate how our services can help improve your practice’s workflow.
Onboarding Meeting
Detailed Information Gathering and Training Preparation
After the introductory meeting, we proceed to onboarding. This phase involves a detailed meeting to gather specific information about your practice and tailor our services to your needs. During onboarding, we will:
- Collect Detailed Information: Gather all necessary details about your practice’s current administrative processes, patient management systems, and specific requirements.
- Create Training Materials: Develop customized training materials that align with your practice’s methods and standards.
- Plan Implementation: Outline a detailed implementation plan, including timelines and milestones, to ensure a smooth transition.
Our goal during this phase is to prepare thoroughly so that our team can seamlessly integrate into your practice and start delivering value immediately.
Staff Recruitment and Assignment
Building Your Dedicated Team
In the final stage, we focus on recruiting and assigning the right staff to meet your practice’s needs. This involves:
- Recruitment: Identifying and selecting qualified professionals who are best suited to perform the required job duties.
- Training: Providing comprehensive training based on the customized materials developed during the onboarding phase to ensure our staff are fully equipped to meet your specific administrative needs.
- Implementation: Our trained staff will begin performing the job duties you require, seamlessly integrating into your practice’s workflow.
With our dedicated team in place, we provide ongoing support to ensure your practice continues to run smoothly and efficiently.